Privacy policy
What the site collects.
How it is used.
KINEPEAK uses this website to provide product information, training content, and support. The website does not process marketplace checkout or payment-card information.
Information you provide
If you contact KINEPEAK through an enabled form or support channel, we may receive your name, email address, message, order number, product model, photos, videos, and other information you choose to provide. Do not send payment-card details, account passwords, or sensitive health information.
Website and device information
Hosting, security, and analytics services may process technical information such as IP address, browser and device type, referring page, pages viewed, approximate location, timestamps, and interactions with website links. Cookies or similar technologies may be used for essential operation, analytics, consent preferences, and measurement when those services are enabled.
How information is used
- Respond to product, setup, troubleshooting, and warranty requests.
- Operate, secure, diagnose, and improve the website and support experience.
- Understand which content and product information visitors find useful.
- Comply with applicable legal obligations and protect users, KINEPEAK, and the website.
When information may be shared
Information may be shared with service providers that help host, secure, measure, or operate the website and support channels; when required by law; to protect rights or safety; or as part of a business transfer. KINEPEAK does not sell personal information for money.
External marketplaces and websites
When KINEPEAK enables a link to Amazon or another external website, that destination operates under its own terms and privacy policy. KINEPEAK does not receive or process marketplace payment-card details through this website.
Retention and security
Information is retained only as long as reasonably needed for the request, warranty record, website operation, security, or legal obligations. KINEPEAK uses reasonable safeguards, but no website, email system, or data transmission method can be guaranteed completely secure.
Your choices
You may request access to, correction of, or deletion of personal information held by KINEPEAK, subject to applicable exceptions. Browser settings and any available consent controls can be used to manage cookies. Marketing messages, if introduced, will include an available opt-out method.
Children’s privacy
The website is intended for adults choosing products or supervising training. KINEPEAK does not knowingly request personal information directly from children under 13. A parent or guardian who believes a child has submitted personal information may contact KINEPEAK Support.
Changes and contact
This policy may be updated when website tools, support channels, measurement, or business practices change. Privacy questions and requests can be submitted through the KINEPEAK contact route or emailed to support@kinepeak.com.